Refactor: Integrate backend API and normalize data

This commit integrates the backend API for fetching and updating report data. It also includes a normalization function to handle data consistency between the API and local storage.

Co-authored-by: anthonymuncher <anthonymuncher@gmail.com>

backend/test_server.py

@@ -0,0 +1,37 @@
+#!/usr/bin/env python3
+
+import sys
+import os
+
+# Add the current directory to Python path
+sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
+
+try:
+    print("Testing imports...")
+    from app.database import Base, engine
+    print("✓ Database imports successful")
+
+    from app.models.ticket_model import User, Ticket, TicketStatus, SeverityLevel
+    print("✓ Model imports successful")
+
+    from app.services.ticket_service import TicketService
+    print("✓ Service imports successful")
+
+    from app.services.global_ai import init_ai_service
+    print("✓ AI service imports successful")
+
+    print("\nTesting database connection...")
+    Base.metadata.create_all(bind=engine)
+    print("✓ Database initialized successfully")
+
+    print("\nTesting AI service initialization...")
+    ai_service = init_ai_service()
+    print("✓ AI service initialized successfully")
+
+    print("\n✅ All tests passed! The backend should work correctly.")
+
+except Exception as e:
+    print(f"❌ Error: {e}")
+    import traceback
+    traceback.print_exc()
+    sys.exit(1)