diff --git a/backend/app/db/fixmate.db b/backend/app/db/fixmate.db
index c3c8220..40517cd 100644
Binary files a/backend/app/db/fixmate.db and b/backend/app/db/fixmate.db differ
diff --git a/dashboard/app.js b/dashboard/app.js
index 06a36c0..0f489c0 100644
--- a/dashboard/app.js
+++ b/dashboard/app.js
@@ -535,11 +535,11 @@ const cycleStatus = async (reportId) => {
                       <span className="time-ago">{dayjs(r.createdAt).fromNow()}</span>
                     </div>
                   </div>
-                  <div className="item-actions" style={{display:'flex',flexDirection:'column',gap:8,alignItems:'flex-end'}}>
-                    <select value={r.status} onChange={(e)=> updateTicketStatus(r.id, e.target.value)}>
+                  <div className="item-actions" style={{display:'flex',flexDirection:'row',gap:8,alignItems:'center',justifyContent:'flex-end',minWidth:'120px'}}>
+                    <select value={r.status} onChange={(e)=> updateTicketStatus(r.id, e.target.value)} style={{fontSize:'12px',padding:'4px 8px'}}>
                       {availableStatuses.map(s => <option key={s} value={s}>{t(`status.${s}`) || s}</option>)}
                     </select>
-                    <button className="btn ghost" onClick={()=> { setSelected(r); }}>{t('btn.view') || 'View'}</button>
+                    <button className="btn ghost" onClick={()=> { setSelected(r); }} style={{fontSize:'12px',padding:'4px 12px',whiteSpace:'nowrap'}}>{t('btn.view') || 'View'}</button>
                   </div>
                 </div>
               ))}
@@ -585,7 +585,7 @@ const cycleStatus = async (reportId) => {
               <div className="drawer-body">
                 <p style={{marginTop:8}}><strong>{t('drawer.details') || 'Details'}</strong></p>
                 {selected.notes ? <p>{selected.notes}</p> : <p style={{opacity:0.7}}>{t('drawer.noNotes') || 'No additional notes'}</p>}
-                <p><strong>{t('label.submittedBy') || 'Submitted by'}:</strong> {selected.userName || (t('label.guest') || 'Guest')}</p>
+                <p><strong>{t('label.submittedBy') || 'Submitted by'}:</strong> {selected.userName && !selected.userName.startsWith('Guest-') ? selected.userName : (t('label.anonymous') || 'Anonymous User')}</p>
                 <p><strong>{t('label.place') || 'Place'}:</strong> {selected.address ? selected.address : `${selected.location.lat.toFixed(5)}, ${selected.location.lng.toFixed(5)}`}</p>
                 <p><strong>{t('label.location') || 'Location'}:</strong> {selected.location.lat.toFixed(5)}, {selected.location.lng.toFixed(5)}</p>
                 <p><strong>{t('label.createdAt') || 'Created'}:</strong> {dayjs(selected.createdAt).format('YYYY-MM-DD HH:mm')}</p>
diff --git a/dashboard/i18n/en.json b/dashboard/i18n/en.json
index a33993e..39db4c7 100644
--- a/dashboard/i18n/en.json
+++ b/dashboard/i18n/en.json
@@ -13,6 +13,9 @@
   "label.language": "Language",
   "label.location": "Location",
   "label.createdAt": "Created At",
+  "label.submittedBy": "Submitted by",
+  "label.place": "Place",
+  "label.anonymous": "Anonymous User",
   "filter.category": "Category",
   "filter.severity": "Severity",
   "filter.status": "Status",
diff --git a/dashboard/i18n/ms.json b/dashboard/i18n/ms.json
index 8cca55a..667ccc9 100644
--- a/dashboard/i18n/ms.json
+++ b/dashboard/i18n/ms.json
@@ -13,6 +13,9 @@
   "label.language": "Bahasa",
   "label.location": "Lokasi",
   "label.createdAt": "Dicipta Pada",
+  "label.submittedBy": "Dihantar oleh",
+  "label.place": "Tempat",
+  "label.anonymous": "Pengguna Tanpa Nama",
   "filter.category": "Kategori",
   "filter.severity": "Keparahan",
   "filter.status": "Status",
diff --git a/dashboard/styles.css b/dashboard/styles.css
index 1c2648e..5e66cfb 100644
--- a/dashboard/styles.css
+++ b/dashboard/styles.css
@@ -82,7 +82,7 @@ body{
 /* main area */
 .main{
   display:grid;
-  grid-template-columns:300px 1fr 340px;
+  grid-template-columns:300px 1fr 400px;
   gap:12px;
   align-items:stretch;
   flex:1;
@@ -114,6 +114,7 @@ body{
   background:#fafbfc;
   border-radius:8px;
   border:1px solid #e5e7eb;
+  overflow:hidden;
 }
 .filter-group:last-child{margin-bottom:0;}
 .checkbox-row{
@@ -240,11 +241,11 @@ button.chip[aria-pressed="true"]{
 .map-panel.no-reports .map-empty{display:flex}
 
 /* queue list */
-.queue-list{display:flex;flex-direction:column;gap:8px;overflow:auto;padding-right:6px}
-.queue-item{display:flex;align-items:center;gap:12px;padding:8px;border-radius:8px;border:1px solid #eef2f7;background:linear-gradient(180deg,#fff,#fbfdff)}
-.thumb{width:56px;height:56px;border-radius:6px;background:linear-gradient(180deg,#eef2ff,#fff);display:flex;align-items:center;justify-content:center;color:#0f172a;font-weight:700}
-.item-main{flex:1;min-width:0}
-.item-title{font-weight:600;text-overflow:ellipsis;overflow:hidden;white-space:nowrap}
+.queue-list{display:flex;flex-direction:column;gap:8px;overflow:auto;padding-right:6px;max-height:calc(100vh - 200px)}
+.queue-item{display:flex;align-items:center;gap:12px;padding:8px;border-radius:8px;border:1px solid #eef2f7;background:linear-gradient(180deg,#fff,#fbfdff);min-height:48px}
+.thumb{width:56px;height:56px;border-radius:6px;background:linear-gradient(180deg,#eef2ff,#fff);display:flex;align-items:center;justify-content:center;color:#0f172a;font-weight:700;flex-shrink:0}
+.item-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}
+.item-title{font-weight:600;text-overflow:ellipsis;overflow:hidden;white-space:nowrap;font-size:14px}
 .item-title.clickable{
   cursor:pointer;
   transition:all 0.2s ease;
@@ -258,8 +259,18 @@ button.chip[aria-pressed="true"]{
   transform:translateY(-1px);
   box-shadow:0 2px 8px rgba(14,165,164,0.15);
 }
-.item-meta{display:flex;gap:8px;align-items:center;margin-top:6px;font-size:12px;color:var(--muted)}
-.item-actions{display:flex;align-items:center}
+.item-meta{display:flex;gap:8px;align-items:center;margin-top:2px;font-size:12px;color:var(--muted);flex-wrap:wrap}
+.item-actions{display:flex;align-items:center;gap:8px;flex-shrink:0}
+
+/* Ensure proper spacing in queue items */
+.queue-item > * {
+  flex-shrink: 0;
+}
+
+.queue-item .item-main {
+  flex-shrink: 1;
+  min-width: 0;
+}
 
 /* drawer */
 .drawer{
@@ -309,12 +320,14 @@ button.chip[aria-pressed="true"]{
 
 .filter-group .date-inputs {
   display:flex;
-  gap:12px;
+  gap:8px;
   margin-top:8px;
+  align-items:flex-end;
 }
 
 .filter-group .date-input-group {
   flex:1;
+  min-width:0;
   display:flex;
   flex-direction:column;
 }
@@ -323,16 +336,19 @@ button.chip[aria-pressed="true"]{
   font-size:12px;
   font-weight:500;
   color:#6b7280;
-  margin-bottom:6px;
+  margin-bottom:4px;
+  white-space:nowrap;
 }
 
 .filter-group .date-input-group input[type="date"] {
-  padding:8px 12px;
+  padding:6px 8px;
   border:1px solid #d1d5db;
   border-radius:6px;
   font-size:14px;
   background:white;
   transition:border-color 0.2s ease, box-shadow 0.2s ease;
+  width:100%;
+  box-sizing:border-box;
 }
 
 .filter-group .date-input-group input[type="date"]:focus {
@@ -344,11 +360,17 @@ button.chip[aria-pressed="true"]{
 /* button group styling */
 .filter-group .button-group {
   display:flex;
-  gap:10px;
+  gap:8px;
   margin-top:16px;
   justify-content:flex-end;
 }
 
+.filter-group .button-group .btn {
+  padding:8px 16px;
+  font-size:13px;
+  min-width:60px;
+}
+
 /* small screens */
 @media (max-width:900px){
   .main{grid-template-columns:1fr;grid-auto-rows:auto}
@@ -360,11 +382,31 @@ button.chip[aria-pressed="true"]{
   .panel{padding:16px}
   .filter-group .date-inputs {
     flex-direction:column;
-    gap:8px;
+    gap:12px;
+  }
+  .filter-group .date-input-group {
+    min-width:auto;
   }
   .filter-group .button-group {
     flex-direction:column;
+    gap:8px;
   }
+  .queue-item .item-actions {
+    flex-direction:column;
+    align-items:stretch;
+    gap:6px;
+    min-width:auto;
+  }
+  .queue-item .item-actions select,
+  .queue-item .item-actions button {
+    width:100%;
+    text-align:center;
+  }
+}
+
+/* medium screens - adjust for better button layout */
+@media (max-width:1200px) and (min-width:901px){
+  .main{grid-template-columns:280px 1fr 360px}
 }
 
 /* footer styling */