:root{
  --bg:#f8fafc;
  --panel:#ffffff;
  --muted:#6b7280;
  --accent:#0ea5a4;
  --severity-high:#D32F2F;
  --severity-medium:#F57C00;
  --severity-low:#388E3C;
  --status-submitted:#1976D2;
  --status-in_progress:#7B1FA2;
  --status-fixed:#455A64;
  --shadow: 0 6px 18px rgba(15,23,42,0.08);
  --surface-contrast: #111827;
}

*{box-sizing:border-box}
html,body,#root{height:100%}
body{
  margin:0;
  font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial;
  background:var(--bg);
  color:var(--surface-contrast);
  -webkit-font-smoothing:antialiased;
  -moz-osx-font-smoothing:grayscale;
  font-size:14px;
}

.header{
  height:56px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  padding:0 20px;
  background:var(--panel);
  border-bottom:1px solid #e5e7eb;
  box-shadow:0 1px 3px 0 rgba(0, 0, 0, 0.1), 0 1px 2px 0 rgba(0, 0, 0, 0.06);
  z-index:100;
}

.brand{
  font-weight:700;
  font-size:20px;
  color:#111827;
  background:linear-gradient(135deg, var(--accent), #0d9488);
  -webkit-background-clip:text;
  -webkit-text-fill-color:transparent;
  background-clip:text;
}
.lang-toggle{
  display:flex;
  align-items:center;
  gap:8px;
}
.lang-toggle select{
  padding:8px 12px;
  border:1px solid #d1d5db;
  border-radius:6px;
  background:white;
  font-size:14px;
  color:#374151;
  cursor:pointer;
  transition:border-color 0.2s ease;
}
.lang-toggle select:focus{
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(14,165,164,0.1);
}

.app-root{height:100vh;display:flex;flex-direction:column}
.container{
  height:calc(100vh - 56px);
  display:flex;
  flex-direction:column;
  gap:16px;
  padding:16px;
  max-width:1400px;
  margin:0 auto;
  width:100%;
}

/* main area */
.main{
  display:grid;
  grid-template-columns:300px 1fr 400px;
  gap:12px;
  align-items:stretch;
  flex:1;
}

/* panels */
.panel{
  background:var(--panel);
  border-radius:12px;
  box-shadow:0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
  padding:20px;
  display:flex;
  flex-direction:column;
  min-height:0;
  border:1px solid rgba(0,0,0,0.05);
}

.filters h3{
  margin:0 0 20px 0;
  font-size:18px;
  font-weight:600;
  color:#111827;
  border-bottom:2px solid #f3f4f6;
  padding-bottom:12px;
}
.filter-group{
  margin-bottom:24px;
  padding:16px;
  background:#fafbfc;
  border-radius:8px;
  border:1px solid #e5e7eb;
  overflow:hidden;
}
.filter-group:last-child{margin-bottom:0;}
.checkbox-row{
  display:flex;
  flex-direction:column;
  gap:12px;
  max-height:240px;
  overflow-y:auto;
  padding-right:8px;
}
.checkbox-row label{
  font-size:14px;
  color:#374151;
  font-weight:500;
  display:flex;
  align-items:center;
  gap:10px;
  padding:8px;
  border-radius:6px;
  transition:background-color 0.2s ease;
  cursor:pointer;
}
.checkbox-row label:hover{
  background-color:#f3f4f6;
}

/* chips/buttons */
.btn{
  background:var(--accent);
  color:white;
  border:none;
  padding:10px 20px;
  border-radius:8px;
  cursor:pointer;
  font-weight:600;
  font-size:14px;
  transition:all 0.2s ease;
  box-shadow:0 1px 3px 0 rgba(0, 0, 0, 0.1), 0 1px 2px 0 rgba(0, 0, 0, 0.06);
}
.btn:hover{
  background:#0d9488;
  transform:translateY(-1px);
  box-shadow:0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
}
.btn.secondary{
  background:#f8fafc;
  color:#475569;
  border:1px solid #e2e8f0;
}
.btn.secondary:hover{
  background:#f1f5f9;
  border-color:#cbd5e1;
}
.btn.ghost{
  background:transparent;
  border:1px solid #e2e8f0;
  color:#475569;
  padding:8px 16px;
}
.btn.ghost:hover{
  background:#f8fafc;
  border-color:#cbd5e1;
}
.btn:focus{
  outline:2px solid rgba(14,165,164,0.25);
  outline-offset:2px;
}

.multi-select{
  display:flex;
  gap:10px;
  flex-wrap:wrap;
  margin-top:12px;
}
.chip{
  display:inline-flex;
  align-items:center;
  padding:6px 12px;
  border-radius:20px;
  font-size:13px;
  font-weight:500;
  color:white;
  transition:all 0.2s ease;
  cursor:pointer;
  border:none;
  box-shadow:0 1px 3px 0 rgba(0, 0, 0, 0.1);
}
.chip:hover{
  transform:translateY(-1px);
  box-shadow:0 2px 4px 0 rgba(0, 0, 0, 0.15);
}
.chip.severity-high{background:var(--severity-high)}
.chip.severity-medium{background:var(--severity-medium)}
.chip.severity-low{background:var(--severity-low)}
.chip.status-submitted{background:var(--status-submitted)}
.chip.status-in_progress{background:var(--status-in_progress)}
.chip.status-fixed{background:var(--status-fixed)}

/* severity buttons in filter */
button.chip{
  opacity:0.9;
  transition:opacity 0.2s ease, filter 0.2s ease;
}
button.chip[aria-pressed="false"]{
  opacity:0.4;
  filter:grayscale(0.3) saturate(0.5);
}
button.chip[aria-pressed="true"]{
  opacity:1;
  filter:none;
}

/* map panel */
.map-panel{position:relative;min-height:0;height:100%;padding:0;overflow:hidden}
#map{width:100%;height:100%}
.map-panel .map-empty{
  display:none;
  position:absolute;
  left:0;right:0;top:0;bottom:0;
  align-items:center;justify-content:center;
  font-size:18px;color:#374151;background:rgba(255,255,255,0.85);
  z-index:800;
}
.map-panel.no-reports .map-empty{display:flex}

/* queue list */
.queue-list{display:flex;flex-direction:column;gap:8px;overflow:auto;padding-right:6px;max-height:calc(100vh - 200px)}
.queue-item{display:flex;align-items:center;gap:12px;padding:8px;border-radius:8px;border:1px solid #eef2f7;background:linear-gradient(180deg,#fff,#fbfdff);min-height:48px}
.thumb{width:56px;height:56px;border-radius:6px;background:linear-gradient(180deg,#eef2ff,#fff);display:flex;align-items:center;justify-content:center;color:#0f172a;font-weight:700;flex-shrink:0}
.item-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}
.item-title{font-weight:600;text-overflow:ellipsis;overflow:hidden;white-space:nowrap;font-size:14px}
.item-title.clickable{
  cursor:pointer;
  transition:all 0.2s ease;
  border-radius:4px;
  padding:2px 4px;
  margin:-2px -4px;
}
.item-title.clickable:hover{
  background-color:rgba(14,165,164,0.1);
  color:var(--accent);
  transform:translateY(-1px);
  box-shadow:0 2px 8px rgba(14,165,164,0.15);
}
.item-meta{display:flex;gap:8px;align-items:center;margin-top:2px;font-size:12px;color:var(--muted);flex-wrap:wrap}
.item-actions{display:flex;align-items:center;gap:8px;flex-shrink:0}

/* Ensure proper spacing in queue items */
.queue-item > * {
  flex-shrink: 0;
}

.queue-item .item-main {
  flex-shrink: 1;
  min-width: 0;
}

/* drawer */
.drawer{
  position:fixed;
  top:56px;
  right:0;
  bottom:0;
  width:380px;
  transform:translateX(100%);
  transition:transform .28s ease;
  z-index:1200;
  display:flex;
  align-items:flex-start;
  pointer-events:none;
}
.drawer.open{transform:translateX(0);pointer-events:auto}
.drawer-content{
  width:100%;
  height:100%;
  background:var(--panel);
  box-shadow:-12px 0 30px rgba(2,6,23,0.12);
  padding:16px;
  overflow:auto;
}
.drawer-close{position:absolute;right:12px;top:8px;background:transparent;border:none;font-size:20px;cursor:pointer}
.drawer-header{display:flex;align-items:center}
.drawer-thumb.large{width:84px;height:84px;border-radius:8px;background:#f3f4f6;display:flex;align-items:center;justify-content:center;font-weight:700}
.drawer-body{margin-top:12px;color:#111827}
.drawer-actions{display:flex;gap:8px;margin-top:16px}

/* marker custom */
.leaflet-container .custom-marker{display:flex;align-items:center;justify-content:center}

/* date range styling */
.filter-group .row {
  display:flex;
  align-items:center;
  justify-content:space-between;
  margin-bottom:12px;
}

.filter-group .row strong {
  font-size:14px;
  font-weight:600;
  color:#111827;
}

.filter-group .date-inputs {
  display:flex;
  gap:8px;
  margin-top:8px;
  align-items:flex-end;
}

.filter-group .date-input-group {
  flex:1;
  min-width:0;
  display:flex;
  flex-direction:column;
}

.filter-group .date-input-group label {
  font-size:12px;
  font-weight:500;
  color:#6b7280;
  margin-bottom:4px;
  white-space:nowrap;
}

.filter-group .date-input-group input[type="date"] {
  padding:6px 8px;
  border:1px solid #d1d5db;
  border-radius:6px;
  font-size:14px;
  background:white;
  transition:border-color 0.2s ease, box-shadow 0.2s ease;
  width:100%;
  box-sizing:border-box;
}

.filter-group .date-input-group input[type="date"]:focus {
  outline:none;
  border-color:var(--accent);
  box-shadow:0 0 0 3px rgba(14,165,164,0.1);
}

/* button group styling */
.filter-group .button-group {
  display:flex;
  gap:8px;
  margin-top:16px;
  justify-content:flex-end;
}

.filter-group .button-group .btn {
  padding:8px 16px;
  font-size:13px;
  min-width:60px;
}

/* small screens */
@media (max-width:900px){
  .main{grid-template-columns:1fr;grid-auto-rows:auto}
  .drawer{top:56px;width:100%}
  .drawer.open{transform:none}
  .header{padding:8px 12px}
  .filters{order:2}
  .map-panel{order:1}
  .panel{padding:16px}
  .filter-group .date-inputs {
    flex-direction:column;
    gap:12px;
  }
  .filter-group .date-input-group {
    min-width:auto;
  }
  .filter-group .button-group {
    flex-direction:column;
    gap:8px;
  }
  .queue-item .item-actions {
    flex-direction:column;
    align-items:stretch;
    gap:6px;
    min-width:auto;
  }
  .queue-item .item-actions select,
  .queue-item .item-actions button {
    width:100%;
    text-align:center;
  }
}

/* medium screens - adjust for better button layout */
@media (max-width:1200px) and (min-width:901px){
  .main{grid-template-columns:280px 1fr 360px}
}

/* footer styling */
.footer{
  background:var(--panel);
  border-radius:12px;
  padding:16px 20px;
  display:flex;
  justify-content:space-between;
  align-items:center;
  border:1px solid rgba(0,0,0,0.05);
  box-shadow:0 1px 3px 0 rgba(0, 0, 0, 0.1), 0 1px 2px 0 rgba(0, 0, 0, 0.06);
}

.stats{
  display:flex;
  align-items:center;
  gap:16px;
  font-size:14px;
}

.stats > div{
  display:flex;
  align-items:center;
  gap:6px;
  color:#374151;
  font-weight:500;
}

/* accessibility tweaks */
.chip, .btn{font-family:inherit}

/* Chatbot styles */
.chatbot-toggle {
  position: fixed;
  bottom: 20px;
  right: 20px;
  background: var(--accent);
  color: white;
  border: none;
  border-radius: 50px;
  padding: 12px 20px;
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  box-shadow: 0 4px 12px rgba(14, 165, 164, 0.3);
  transition: all 0.3s ease;
  z-index: 1000;
  font-size: 14px;
  font-weight: 600;
}

.chatbot-toggle:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 20px rgba(14, 165, 164, 0.4);
  background: #0d9488;
}

.chatbot-toggle-icon {
  font-size: 18px;
}

.chatbot-container {
  position: fixed;
  bottom: 20px;
  right: 20px;
  width: 350px;
  height: 500px;
  background: var(--panel);
  border-radius: 12px;
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12);
  display: flex;
  flex-direction: column;
  z-index: 1000;
  overflow: hidden;
  border: 1px solid rgba(0, 0, 0, 0.05);
}

.chatbot-header {
  background: linear-gradient(135deg, var(--accent), #0d9488);
  color: white;
  padding: 16px 20px;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.chatbot-header h3 {
  margin: 0;
  font-size: 16px;
  font-weight: 600;
}

.chatbot-close {
  background: none;
  border: none;
  color: white;
  font-size: 20px;
  cursor: pointer;
  padding: 4px;
  border-radius: 4px;
  transition: background-color 0.2s ease;
}

.chatbot-close:hover {
  background-color: rgba(255, 255, 255, 0.2);
}

.chatbot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.message {
  display: flex;
  gap: 8px;
  max-width: 85%;
}

.message.bot {
  align-self: flex-start;
}

.message.user {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.message-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--accent);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  flex-shrink: 0;
}

.message.user .message-avatar {
  background: var(--severity-high);
}

.message-content {
  flex: 1;
}

.message-text {
  background: #f8fafc;
  padding: 10px 12px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.5;
  word-wrap: break-word;
  white-space: pre-wrap;
  font-family: inherit;
}

.message.user .message-text {
  background: var(--accent);
  color: white;
}

.message-time {
  font-size: 11px;
  color: #6b7280;
  margin-top: 4px;
  text-align: right;
}

.message.user .message-time {
  text-align: left;
}

.typing-indicator {
  display: flex;
  gap: 4px;
  align-items: center;
  padding: 10px 12px;
}

.typing-indicator span {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #6b7280;
  animation: typing 1.4s infinite ease-in-out;
}

.typing-indicator span:nth-child(2) {
  animation-delay: 0.2s;
}

.typing-indicator span:nth-child(3) {
  animation-delay: 0.4s;
}

@keyframes typing {
  0%, 60%, 100% {
    transform: translateY(0);
    opacity: 0.4;
  }
  30% {
    transform: translateY(-10px);
    opacity: 1;
  }
}

.chatbot-quick-actions {
  padding: 12px 16px;
  border-top: 1px solid #e5e7eb;
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.quick-action-btn {
  background: #f1f5f9;
  border: 1px solid #e2e8f0;
  border-radius: 16px;
  padding: 6px 12px;
  font-size: 11px;
  color: #475569;
  cursor: pointer;
  transition: all 0.2s ease;
}

.quick-action-btn:hover {
  background: var(--accent);
  color: white;
  border-color: var(--accent);
}

.chatbot-input-form {
  padding: 16px;
  border-top: 1px solid #e5e7eb;
  display: flex;
  gap: 8px;
  align-items: center;
}

.chatbot-input {
  flex: 1;
  padding: 10px 12px;
  border: 1px solid #d1d5db;
  border-radius: 20px;
  font-size: 14px;
  outline: none;
  transition: border-color 0.2s ease;
}

.chatbot-input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(14, 165, 164, 0.1);
}

.chatbot-input:disabled {
  background: #f8fafc;
  cursor: not-allowed;
}

.chatbot-send-btn {
  background: var(--accent);
  color: white;
  border: none;
  border-radius: 20px;
  padding: 10px 16px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: background-color 0.2s ease;
  min-width: 60px;
}

.chatbot-send-btn:hover:not(:disabled) {
  background: #0d9488;
}

.chatbot-send-btn:disabled {
  background: #9ca3af;
  cursor: not-allowed;
}

/* Mobile responsiveness for chatbot */
@media (max-width: 768px) {
  .chatbot-container {
    width: calc(100vw - 40px);
    height: 400px;
    bottom: 10px;
    right: 10px;
    left: 10px;
  }

  .chatbot-toggle {
    bottom: 10px;
    right: 10px;
    padding: 10px 16px;
    font-size: 13px;
  }
}